TOTAL CONCRETE SERVICE LLC

totalconcreteservicesllc.com

509.551.2219

tcs71@hotmail.com

Effective Date: August 6, 2025

Your privacy is important to Total Concrete Services LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website totalconcreteservices.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

a. Personal Data: Demographic and other personally identifiable information (such as your name, address, email address, phone number) that you voluntarily give to us when you fill out our “Request a Free Quote” form, contact form, or send us an email. When you provide us with personal information, you consent to the collection and use of this information in accordance with this privacy policy.

b. Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily used for site analytics and improving the user experience.

c. Financial Data: We do not collect any financial information (like credit card or bank account numbers) on our website. All payments, if applicable, are handled offline or through secure third-party payment processors directly, in which case we do not store or have access to your financial data.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and requests for free quotes or information.
  • Process and manage your service requests.
  • Communicate with you about our services, promotions, or updates.
  • Improve the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. For example, if you fill out our contact form, that information might be processed by our website’s hosting provider.

c. Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

d. Marketing Communications: With your explicit consent, we may use your information for marketing purposes, such as sending you newsletters or information about special offers. You will always have the option to opt-out of such communications.

e. Other Third Parties: We do not sell, rent, or lease your personal information to third parties for their independent marketing purposes without your explicit consent.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

7. Your Rights (e.g., California Residents, etc.)

Depending on your location, you may have specific rights regarding your personal information. For example, if you are a California resident, the California Consumer Privacy Act (CCPA) may provide you with additional rights regarding our use of your personal information. These may include:

  • The right to know what personal information is being collected.
  • The right to know if personal information is sold or shared, and to whom.
  • The right to object to the sale of personal information.
  • The right to access your personal information.
  • The right to equal service and price, even if you exercise your privacy rights.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at tcs71@hotmail.com